Logistics, Quality Assurance, and Partner Ecosystem

Gonana's logistics and quality assurance framework transforms the platform from a simple listing service into a full-stack trade facilitation engine. The platform integrates with a marketplace of logistics partners, including regional carriers, escrow-insured couriers, and third-party inspection firms. Each partner is onboarded through a rigorous vetting process and assigned performance scores based on on-chain delivery data, customer feedback, and SLA adherence. Buyers can select carriers based on cost, speed, insurance coverage, and reputation, with transparent pricing and service level commitments.

Shipment tracking is granular and real-time. Milestone events—pickup, export clearance, in-transit updates, import clearance, and final delivery—are logged on-chain via logistics oracles, providing an immutable audit trail. Exception management is automated: if a shipment is delayed, damaged, or lost, the escrow contract can trigger automated fee adjustments, insurance claims, or dispute workflows. Quality assurance is enforced through third-party inspections tied to escrow unlock logic. For premium or high-value commodities, provenance certificates can be minted as NFTs, providing buyers with verifiable proof of origin, organic certification, or fair trade compliance. This combination of logistics orchestration, quality assurance, and on-chain accountability ensures that buyers receive what they ordered and sellers are paid fairly for what they deliver.